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Scuba Diving Norfolk Christal Seas Scuba

Covid 19 Action Plan

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We take the safety of our staff, students and customers very seriously and we have been working hard to ensure we can safely re-open the dive shop.   We have complied with the Government's  'Five steps to safer working together'

Step 1- We have carried out a Covid-19 risk assessment and shared the results with our staff

Step 2 - We have cleaning, handwashing and hygiene procedures in line with guidance

Step 3 - We have taken all reasonable steps to help people work from home

Step 4 - We have taken all reasonable steps to maintain a 2m distance in the workplace

Step 5 - Where people cannot be 2m apart, we have done everything practical to manage transmission risk

We all need to work together to make this work and keep everyone safe.   If you have experienced any symptoms or been in contact with anyone experiencing symptoms please stay home!  We are happy to post out any items to you and talk through any questions over the phone.

When visiting the shop please follow the steps we have put in place

  • Please sanitise your hands on arrival using the sanitiser provided (or use your own if you prefer)

  • Please limit visitors in the shop to those who actually need to come inside.  

  • Please respect the 2 metre distancing rule.  Floor markings are in place to help with this

  • Remember your face covering.  

  • Please limit trying on equipment to essentials.  Items tried on will be isolated for 72 hours before being disinfected and returned to the shop floor

  • Air fills and collection of pre-purchased items can be done from the doorstep to reduce the need to enter shop

  • Sorry but we cannot offer refreshments to customers at this time

  • Use of bathrooms limited to customer emergency use only

Remember we are very happy to send out items by post if you are unable to come into the shop.   Just email us on or call us on 01603 485000 and we can discuss your needs.

In preparing to re-open we have followed several good practice documents including:

PADI Best Practices to Reduce Covid Transmission Risk

DAN Covid 19 and Diving Operations:  10 recommendations on risk prevention and mitigation

UK Government advice on

We attended the PADI  COVID-19 Scuba Instruction – Risk Reduction Training in May 2020.  PADI Certificate     


Government 5 Steps certificate

World Health Organisation:  Water, sanitation, hygiene and waste management for the Covid 19 Virus, interim guidance, 23 April 2020

Swim England - Returning to the Pool, 15 June 2020


Swimming Pool

Swimming Pools can re-open on 12 April 2021 and we have put extra measures in place to keep people safe in the pool and changing rooms:

Regular pool checks to ensure chlorine levels are >3ppm

The pool room air is well circulated via the air handling system

Please use your own equipment where possible.  If you use school equipment please purchase your own mouthpiece and mask & snorkel

School regulators stored in plastic bags so not open to poolside

Defog, not saliva, to be used to clean masks

Staggered sessions to avoid overlap in changing rooms and allow time for cleaning changing rooms between users.  Please bring a bag to store clothes in to minimise contact with common surfaces.

Everyone to shower and sanitise hands before a session

Sanitise hands after equipment assembly

Maintain social distancing pool side and at the surface

Underwater social distancing is not required however avoid hand to hand contact

Regulators and masks to be soaked in a Dettol mix for 5 to 10 mins after use and equipment rotated to maximise time between users

BCD inflator mechanisms to be wiped clean and BCD bladder disinfected if orally inflated

Wetsuits and boots to be quarantined for 72 hours after use

Please read the PADI Best Practices to Reduce Covid Transmision Risk before coming to the pool as this gives great tips in how to dive in this new era.

We have also followed guidance in Returning to the pool, Swim England, June 2021


Returning to Diving

When wearing scuba gear we are wearing our own form of PPE which is great.   Wearing your mask and snorkel at the surface greatly reduces risk of virus transmission, and breathing from your regulator reduces it even further.   Social distancing is not required underwater but the virus can still spread from hand to hand contact so avoid touching.

Remember to follow PADI's 8 simple Covid 19 risk reduction steps for divers (see image below)

And the PADI Best Practices to Reduce Covid Transmision Risk as this gives great tips in how to do buddy checks etc in this new era.


 Before returning to diving please ensure you are physically and mentally ready to do so.   We have all had several months out of the water so take it easy when re-starting diving.

Give your equipment a thorough check.  See our Pre Season Checklist

If you have any yes answers on the standard PADI medical form please check this is still current (within last 12 months)

Anyone diving with us will need to complete the DAN Health Declaration Form


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